News for 'Grievance Redress'

Govt working on new consumer protection law to tackle misleading ads: PM

Govt working on new consumer protection law to tackle misleading ads: PM

Rediff.com26 Oct 2017

The government is coming up with this new law, replacing the Consumer Protection Act 1986, which will incorporate the revised 2015 UN guidelines on consumer protection.

I-T dept to resolve taxpayers' grievances every Wednesday

I-T dept to resolve taxpayers' grievances every Wednesday

Rediff.com7 Jan 2015

The Income Tax department will hold public meetings every Wednesday to resolve taxpayers grievances and tax issues as part of the 'Good Governance' initiative mooted by Prime Minister Narendra Modi.

Over 1,250 complaints lodged at govt camps in Sandeshkhali

Over 1,250 complaints lodged at govt camps in Sandeshkhali

Rediff.com24 Feb 2024

Sandeshkhali Block 2, the epicentre of the violent protests triggered by allegations of land encroachment and sexual misconduct involving local TMC leaders, has contributed the largest share of close to 1,000 complaints.

Investors warned against dealing with foreign trading portals

Investors warned against dealing with foreign trading portals

Rediff.com31 Oct 2018

The inherent complexity of the products offered by such firms, web portals, and platforms may not suit the risk profile of investors and their excessive leverage can result in significant losses to investors

Govt sets Twitter final deadline of July 4 to comply with orders

Govt sets Twitter final deadline of July 4 to comply with orders

Rediff.com29 Jun 2022

The government has issued a notice to Twitter to comply with all its past orders by July 4, an official source said on Wednesday.

Rule of law an umbrella to protect citizens against State's power: SC

Rule of law an umbrella to protect citizens against State's power: SC

Rediff.com13 Nov 2024

It said the law must be just and fair and should protect the human rights and dignity of all members of society.

After flak, J-K police say softer UAPA provisions slapped on 7 students

After flak, J-K police say softer UAPA provisions slapped on 7 students

Rediff.com28 Nov 2023

Several politicians, including the former J-K chief ministers Mehbooba Mufti and Omar Abdullah, have condemned the action by police, alleging that it will disaffect the youths with such an extreme punishment.

Fliers to have online complaint platform

Fliers to have online complaint platform

Rediff.com13 Aug 2016

Indian fliers regularly face issues like lost baggage, refund on cancellation and harassment by staff at airports

Telecom, banks, railways get maximum number of complaints

Telecom, banks, railways get maximum number of complaints

Rediff.com10 Mar 2016

The telecom and banking departments along with the railways accounted for the maximum number of public grievances among the various arms of the government in the last three years.

UCO Bank not to allow lawyers to represent Kingfisher

UCO Bank not to allow lawyers to represent Kingfisher

Rediff.com8 Nov 2014

UCO Bank will not allow Kingfisher Airlines to be represented by lawyers in the wilful default case hearing.

Now, quote Aadhaar to file governance-related complaints

Now, quote Aadhaar to file governance-related complaints

Rediff.com10 Jan 2016

Filing of Aadhaar has not been made mandatory and is an optional field in an application form available online for lodging grievances.

GST: Govt launches webpage to facilitate IT, electronic goods taxpayers

GST: Govt launches webpage to facilitate IT, electronic goods taxpayers

Rediff.com21 Jun 2017

The web page also enables filing of grievances in relation to the implementation of GST

Why implementing stricter e-com rules won't be easy

Why implementing stricter e-com rules won't be easy

Rediff.com22 Sep 2021

There is a significant difference of opinion within the government on the draft e-commerce rules put out by the consumer affairs ministry, a top government official said on Wednesday and flagged concerns that continuous change of the policy causes a great deal of uncertainty. The official said that unnecessary fear is created that the government's current e-commerce policy is hurting small traders. "There is a significant difference of opinion within the government on the draft Consumer Protection (e-commerce) Rules put out by the consumer affairs ministry... Continuous change of the policy causes a great deal of uncertainty," the official said on the condition of anonymity.

No new rule introduced on blocking online content: Govt

No new rule introduced on blocking online content: Govt

Rediff.com27 Feb 2021

The Information and Broadcasting Ministry on Saturday clarified that the provision in the new digital media guidelines to block internet content in a case of emergency nature has been around as a rule since 2009 and was not recently introduced.

Kashmiri migrant employees will be posted in secure locations by June 6

Kashmiri migrant employees will be posted in secure locations by June 6

Rediff.com1 Jun 2022

In view of increased threat perception, the Jammu and Kashmir administration on Wednesday decided to immediately post Kashmiri migrants employed under prime minister's special package and other employees belonging to the Jammu division in "secured locations'' in the Valley by June 6, officials sources said.

If you invoke US law, then be aware of Indian laws too: Prasad on Twitter row

If you invoke US law, then be aware of Indian laws too: Prasad on Twitter row

Rediff.com30 Jun 2021

He said social media companies are free to do business in India but they have to be accountable to the Indian Constitution and laws.

Govt blocks SM handles circulating fake content related to PM, targeting Hindu women

Govt blocks SM handles circulating fake content related to PM, targeting Hindu women

Rediff.com8 Jan 2022

Owners of these accounts are being identified for action under the law, Minister of State for IT Minister Rajeev Chandrasekhar said.

HC judge recuses from pleas on suspension of social media accounts

HC judge recuses from pleas on suspension of social media accounts

Rediff.com1 Aug 2023

Justice Subramonium Prasad said petitioner lawyer Sanjay Hegde is a "good friend" of his and that the pleas be listed before some other bench.

Gambhir gets suspended for four matches, says will abide by it

Gambhir gets suspended for four matches, says will abide by it

Rediff.com17 Jun 2017

Gautam Gambhir was on Saturday handed a suspended four-match ban from first-class cricket for his ugly confrontation with Delhi Ranji coach KP Bhaskar earlier this year, a punishment he said will abide by.

SC sets up panel to clear farmers' Shambhu blockade

SC sets up panel to clear farmers' Shambhu blockade

Rediff.com2 Sep 2024

A bench of Justices Surya Kant and Ujjal Bhuyan directed the five-member committee to convene its first meeting within a week and reach out to the agitating farmers to persuade them to immediately remove their tractors, trolleys etc from the Shambhu border between Punjab and Haryana to provide relief to commuters.

Deadline for public comments on draft e-com rules extended till July 21

Deadline for public comments on draft e-com rules extended till July 21

Rediff.com5 Jul 2021

The government on Monday extended till July 21 the deadline for public comments on proposed amendments to the Consumer Protection (e-commerce) Rules, 2020. Earlier, the last date for public comments on the draft e-commerce rules was July 6. "It has now been decided to extend the timeline for receipt of comments/ suggestions on the draft e-commerce rules. "Views/ comments/ suggestions on the proposed amendments may be sent by July 21, 2021," a government notice said.

Fighting big and bountiful, Sebi gets new anti-fraud powers

Fighting big and bountiful, Sebi gets new anti-fraud powers

Rediff.com31 Dec 2013

Summing up the year gone by, Sebi Chairman U K Sinha told PTI that the regulator was also able to provide clarity and a direction to the market in areas like corporate governance and investor protection during 2013.

The Plight Of Indian Voters

The Plight Of Indian Voters

Rediff.com13 May 2024

The hapless voters fervently hope that they get to make a more equal choice in the next election and political discourse in the country becomes positive and more enlightened. One wonders if the masses would become more politically aware to discern good intent and performance from gimmickry, notes Biswajit Dasgupta.

FM to banks: Take commercial decisions without fear or favour

FM to banks: Take commercial decisions without fear or favour

Rediff.com11 Mar 2015

He advised banks to facilitate appropriate credit expansion.

Huge litigation in I-T dept: CBDT creates over 200 new posts

Huge litigation in I-T dept: CBDT creates over 200 new posts

Rediff.com11 Aug 2014

The Central Board of Direct Taxes, the apex policy making body of the I-T department, has been undertaking a host of steps to bolster the litigation management wing of the department which has come under criticism not only from courts but also successive Finance Ministers and in the audit reports of the Comptroller and Auditor General.

If banks bite the broker bullet...

If banks bite the broker bullet...

Rediff.com30 Jan 2015

It will bring in more transparency and reduce mis-selling

Passenger sues Air India for personal data breach: What happens now?

Passenger sues Air India for personal data breach: What happens now?

Rediff.com14 Jul 2021

Recently, an Air India flyer sent a legal notice to the airline seeking damages of Rs 30 lakh for the breach of personal data of 4.5 million passengers, including her husband and herself. Air India had informed the complainant of the data leak a month earlier, after it emerged that its passenger service system provider fell prey to a cyberattack in February. However, in the absence of a data protection law, India lacks a mechanism for compensation or grievance redress of consumers in such cases, say experts. Advocate Virag Gupta, a New Delhi-based cyber law expert, explains that a legal notice is a good beginning in the Air India case, but it raises many questions. These include whether sensitive personal information has been leaked and whether the airline is responsible or not, given that a passenger service system provider was also involved.

Omar calls exit polls 'time-pass', BJP hopeful of win in JK

Omar calls exit polls 'time-pass', BJP hopeful of win in JK

Rediff.com5 Oct 2024

"I'm amazed channels are bothering with exit polls especially after the fiasco of the recent general elections. I'm ignoring all the noise on channels, social media, WhatsApp etc. because the only numbers that matter will be revealed on the 8th of Oct. The rest is just time pass," Abdullah, a former chief minister, wrote on X.

Railway Budget: 400 stations to get Wi-Fi!

Railway Budget: 400 stations to get Wi-Fi!

Rediff.com25 Feb 2016

Suresh Prabhu presented the Railway Budget on Thursday.

Think Before You Make A Complaint!

Think Before You Make A Complaint!

Rediff.com7 Jun 2024

National Commission concluded that false and baseless allegations had been made in the complaint to claim a highly exaggerated and atrocious amount of compensation.

Inform borrowers upfront about recovery agents: RBI to digital lenders

Inform borrowers upfront about recovery agents: RBI to digital lenders

Rediff.com14 Feb 2023

The Reserve Bank on Tuesday directed digital lending entities to disclose upfront the names of of their empanelled agents authorised to contact borrowers in case of default of loan, and also intimate the details to customers before initiating the recovery process. In August last year, the RBI had tightened norms for digital lending to prevent charging of exorbitant interest rates by certain entities and also check unethical loan recovery practices. Under the new norms, all loan disbursals and repayments are required to be executed only between the bank accounts of borrower and the regulated entities (like banks and NBFCs) without any pass-through/ pool account of the Lending Service Providers (LSPs).

Headwinds ahead for NBFCs

Headwinds ahead for NBFCs

Rediff.com27 Sep 2023

In August, the Reserve Bank of India Governor Shaktikanta Das held a meeting with chief executive officers/ managing directors (CEOs/ MDs) of large non-banking financial corporations (NBFCs). The discussions included diversifying borrowing sources for NBFCs and housing finance companies (HFCs) to contain increasing reliance on bank borrowing, risks associated with high credit growth in retail segment in unsecured loans, prioritising IT upgrades and cyber-security, improving provisioning, monitoring of stressed exposures and slippages, ensuring robust liquidity and asset-liability management, ensuring transparency in pricing, creating robust grievance redress mechanisms.

'No coercive action': HC on NBA's plea against new IT rules

'No coercive action': HC on NBA's plea against new IT rules

Rediff.com9 Jul 2021

Under the rules, media companies or their associations have to form self-regulatory bodies which would be headed by a retired judge of the Supreme Court or high courts or an eminent person.

Govt frames new guidelines to regulate OTT, social media platforms

Govt frames new guidelines to regulate OTT, social media platforms

Rediff.com25 Feb 2021

The government on Thursday announced new rules to curb misuse of social media platforms, as it mandated firms to appoint grievance officer, disclose the first originator of the mischievous information and remove, within 24 hours, content depicting nudity or morphed pictures of women.

Nitish fulfills poll promise of 35% quota for women

Nitish fulfills poll promise of 35% quota for women

Rediff.com20 Jan 2016

Providing reservation to women was one of the important poll promises made by Nitish Kumar in the recently concluded Bihar elections. Women had voted overwhelmingly to Nitish Kumar and his coalition in the poll.

Why govt employees hate the National Pension System

Why govt employees hate the National Pension System

Rediff.com24 Nov 2015

NPS still has critics despite being in business for a decade and mopping Rs 24,000 crore as of 2013-14.

WhatsApp banned 2mn Indian accounts during May 15-Jun 15

WhatsApp banned 2mn Indian accounts during May 15-Jun 15

Rediff.com15 Jul 2021

The new IT rules require large digital platforms -- with over five million users -- to publish compliance reports every month, mentioning the details of complaints received and action taken.

Sebi comes out with investor charter

Sebi comes out with investor charter

Rediff.com17 Nov 2021

Market regulator Sebi on Wednesday came out with investor charter for investors in securities market which aims at protecting investors' interest. The charter includes rights and responsibilities of investors and dos and don'ts of investing in securities market, as per a public notice. The vision of the investor charter is "to protect the interests of investors by enabling them to understand the risks involved and invest in a fair, transparent, secure market, and to get services in a timely and efficient manner."

EPFO settles 1.21 cr claims, gets Rs 71K cr deposits in FY14

EPFO settles 1.21 cr claims, gets Rs 71K cr deposits in FY14

Rediff.com11 Apr 2014

Retirement fund body EPFO settled 1.21 crore subscriber claims, including withdrawal and transfer of provident fund, in 2013-14, an increase of 13 per cent over the previous year.